Frequently Asked Questions
Can I use Affirm financing at Pro Grill?
Yes, Affirm financing is offered at the Pro Grill store in the United States, as well as on store.progrill.com.
Can I use Affirm to purchase presale items?
Affirm is not eligible for presale items.
What happens if I return my order?
For most orders, Affirm will not charge you as long as your order is returned within 30 days of the date your order was placed. If your return is processed after 30 days, you will be charged for the interest for your loan up until the return. For select items, Affirm may require a down payment when you place your order. In this instance, your credit card will be refunded the down payment if your return is processed within 30 days.
What if my order is cancelled?
If your order is cancelled within 30 days, you will not be charged.
Who should I contact if I’m having technical difficulties with Affirm or have further questions?
Please visit affirm.com/help