TrueFlame 36-Inch Double Access Door

GOLD STANDARD WARRANTY

Your investment in TrueFlame products is backed by the strongest warranty in the
industry. In addition to precision engineering and outstanding performance,
TrueFlame products include our GOLD STANDARD LIFETIME WARRANTY with all
replacement parts 100% non-prorated. Effective with purchases as of 3/1/23.

TrueFlame Warranty is valid for original purchaser at original site of delivery with
proof of purchase and photo documentation only. Registration form must be
submitted online within 30 days of the purchase date to validate the warranty.
Warranty is void upon transfer of ownership. Warranty does not apply to products
installed in any commercial, rental, or nonresidential application that have not
maintained proper upkeep. Warranty covers replacement parts only. Manufacturer
is not responsible for labor or labor-related costs. Warranty does not cover
discoloration, surface rust, corrosion, or oxidation, which may occur due to harsh
environments, chemicals, or overheating. Warranty will not apply for damage
resulting from improper installations, abuse, extreme environments, grease fires,
or misuse. Proof of regular and proper maintenance is required. Coastal, humid,
and/or salt environments are subject to manufacturer review. All out-of-box claims
must be made within 30 days of purchase and must be made prior to installation.
Any product installed damaged will be considered damaged during installation
and not covered under warranty. Warranty and registration forms are available at
www.amddirect.com/register. Please be advised - all display models are sold
“as is” and the warranty covers the following items only: main burners (Gold
Standard Lifetime Warranty), grates (Gold Standard Lifetime Warranty), burner
covers (Gold Standard Lifetime Warranty). All warranties are subject to the review
and approval of the manufacturer.

14520 DELTA LANE SUITE 105,
HUNTINGTON BEACH, CA 92647
800.966.8126
AMDDIRECT.COM
VER 6.13.23

 GOLD STANDARD

GAS APPLIANCES
(GRILLS, SIDE/POWER BURNERS, GAS GRIDDLE)

LIFETIME WARRANTY

• Gold Standard Lifetime Warranty on Construction and Manufacturer Defects
• Gold Standard Lifetime Warranty on Stainless Steel Construction
• Gold Standard Lifetime Warranty on Cooking Grates, Burners, Burner Covers, Valves,
Flame Tamers, Heatzone Separators & Temperature Gauges
• 3 Year Warranty on all other Parts, Components, & Electrical, including: LED Bulbs, Wire
Harness, Switches; Power Source Wire; Transformer; Interior Halogen Light Wire & Bulb

VENT HOODS, REFRIGERATION, COLD STORAGE & SINKS, VENT HOODS

• 5 Year Warranty on all Stainless Steel Construction
• 3 Year Warranty on Blowers, LED Lighting, Wiring Harness and Switches
15" & 24" REFRIGERATION MODELS
• 3 Year Warranty on all construction including Compressors
• 1 Year Warranty on Transformer, LED Bulbs, LED Harness, Power Source Wire,
LED Switches, Interior Halogen Light Wire/Bulbs
21" REFRIGERATION MODELS
• 1 Year Warranty on all Construction & Electrical components including
Compressor, Transformer, LED Bulbs, LED Harness, Power Source Wire,
LED Switches, Interior Halogen Light Wire/Bulbs
COLD STORAGE & SINKS
• Gold Standard Lifetime Warranty on Ice Chest
• Gold Standard Lifetime Warranty on Drains & Faucets

DRAWERS, DOORS, GRILL LINERS, & CARTS
• Gold Standard Lifetime Warranty on Construction, Workmanship and Materials
for all Stainless Steel parts, Including Doors, Drawers, Grill Liners, & Carts
• 3 Year Warranty on Electrical (Warming Drawers)

COVERS
• Gold Standard Lifetime Warranty on Covers, including Grills,
Carts, Side/Power Burners, Gas Griddle

COMMERCIAL APPLICATIONS GAS GRILLS
• Gold Standard Lifetime Warranty on Workmanship, Construction, & manufacturer defects for all commercial and/or hospitality applications
• Warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft
• Warranty is valid only if regular maintenance is exercised. Due to the nature of
commercial applications (multiple users, lack of control of use, etc.) regular
maintenance is mandatory